Cookie Policy

Last Updated: May 29, 2024

1. Introduction

Welcome to Hola Japon, a service provided by Dos Taquitos, Inc. ("we", "our", "us", “Dos Taquitos, Inc.”, or "Hola Japon"). This Cookie Policy explains how we use cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They serve various purposes, such as remembering your preferences, analyzing your usage patterns, and improving your experience on our website.

3. How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the basic functioning of our website, such as enabling user authentication and maintaining your session.

  • Functional Cookies: These cookies allow us to remember your preferences and provide enhanced features and customization.

  • Analytics Cookies: We use Google Analytics to collect information about how you interact with our website. This helps us improve our content and user experience.

  • Marketing Cookies: We may use cookies to track your interactions with our marketing materials and tailor our advertising to your interests.

4. Third-Party Cookies

We may allow third-party service providers to set cookies on our website for purposes such as analytics and advertising. These providers have their own privacy policies and practices, which we encourage you to review.

  • Google Analytics: We use Google Analytics to gather information about how users interact with our website. Google Analytics uses cookies to collect data that helps us analyze website traffic and usage. The data collected is used to improve our content and user experience. You can learn more about Google Analytics' use of cookies and opt-out options by visiting their Google Analytics Opt-Out Page.

  • SquareSpace: Our website is hosted on SquareSpace, which may use cookies to provide essential features and analyze website traffic.

  • Stripe: We use Stripe as our secure payment processor. Stripe may use cookies to facilitate secure payment transactions. For more information about Stripe's use of cookies, please refer to their Cookie Policy.

5. Managing Cookies

You can manage your cookie preferences through your browser settings. You can choose to accept or reject cookies, or be notified when a cookie is being sent. However, please note that disabling cookies may affect certain functionality on our website.

6. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or other means.

7. Contact Us

If you have any questions about this Cookie Policy, please contact us below.

General Question

What is a SHIOKURI Box?

In Japan, older adults often show affection through actions rather than physical touch. The SHIOKURI Box is a way for parents to express their love and support to their adult children by sending them a box filled with comforting food, drinks, and products. These include items that remind them of home and local favorites they might miss.

What happens after I subscribe?

Upon subscribing to our monthly delivered SHIOKURI Box plan, you will be automatically charged each month. We will deliver your SHIOKURI Box at the beginning of each month, filled with love and warmth, containing comforting Japanese food and daily necessities.

Important: If you chose the 3-Month Subscription Plan, you can’t cancel your subscription during the first 3 months after you subscribed!

Are there any benefits to continuing the subscription?

Yes, the box items and main dish ingredients change every month, allowing you to experience how products change in Japan with the seasons. Additionally, there might be a special surprise inside your SHIOKURI Box in your birthday month! We are also planning several other benefits like allowing you to order more of your favorite items, accumulating points that can be exchanged for box items, special only-for-subscribers items, and more!

Is SHIOKURI BOX shipping free?

The shipping fee is already included in each plan's price, so the total at checkout will not change!

Can I send the SHIOKURI Box as a gift

Absolutely! Hola Japon offers gift plans that can be delivered only once . Gift card recipients can start receiving their boxes whenever they choose.

View the gift page

When will the SHIOKURI Box arrive?

We prepare packaging and shipping from the 10st to the 13th of each month, regardless of whether you have a one-time purchase or a subscription. Delivery typically takes 3 to 5 days after dispatch, so your box should arrive in the first few days of each month.

You can always find the tracking number and check the status of your shipment by logging into your My Account page on our website.

I want to change or cancel my order.

Please be aware that we do not accept changes or cancellations after payment has been completed. If you chose the 3-Month Subscription Plan, you can’t cancel your subscription during the first 3 months.